Direct Support Channels
We prioritize direct human interaction for every enquiry. Our support team is available 24/7 to address concerns regarding your account, payment processing, or game play. You can expect a response via our live chat feature within ten minutes.
For more detailed enquiries or documentation requests, please use our dedicated email support. If you prefer speaking with someone directly, our telephone line is open at all hours to assist with your requirements.
- Email: [email protected]
- Phone: +88 478 685-98-60
- Live Chat: Available 24/7 on the official website
In-Person Assistance
Beyond digital channels, Mokobet maintains a physical presence across Belgium. If you require face-to-face guidance or prefer to discuss matters in person, our staff at any of our five locations are equipped to provide professional support and advice.
Our physical branches serve as an extension of our commitment to transparency and accessible service for all our players.
| Location | Address |
|---|---|
| Antwerpen | Meir 128 |
| Gent | Kouter 15 |
| Luik | Rue Léopold 83 |
| Brugge | Markt 32 |
| Brussel | Stationsstraat 47 (Hoofdkantoor) |
Are the support channels operated by automated bots?
No. Mokobet support is handled by real specialists who provide personal contact 24/7 to ensure your queries are resolved accurately.
Can I visit a physical branch for support?
Yes, we have five physical locations in Antwerp, Ghent, Liege, Bruges, and Brussels where you can receive personal support and advice.
What is the expected response time for live chat?
You can generally expect a response from our team within ten minutes when using the live chat feature.