Our Commitment to You
As an operator licensed by the Belgian Gaming Commission (A+10415), we prioritize player protection and safety. We have implemented strict measures to ensure that our platform remains a secure space for everyone, backed by 15 years of industry experience and independent audits by organizations like Gaming Laboratories International.
We believe in full transparency. Our terms are written in clear, plain language with no hidden small print, allowing you to make informed decisions about your gaming activity.
Tools to Manage Your Play
We offer several features to help you stay within your limits. Taking advantage of these settings is a smart way to enjoy gaming responsibly.
Stortingslimieten (Deposit Limits): You can set daily, weekly, or monthly deposit limits directly in your account settings. If you choose to lower your limit, it takes effect immediately. Please note that for your protection, any request to increase your limit requires a 24-hour waiting period.
Identifying and Addressing Problems
If you feel that your gambling is becoming a concern, it is important to take action early. Look for warning signs such as spending more money than you can afford, chasing losses, or feeling irritable when you are not playing.
We are here to support you. If you need assistance or guidance, our dedicated support team is available 24/7 to listen and provide information. You can reach us via email at [email protected] or by phone at +88 478 685-98-60. Additionally, we provide personal support and advice at our five physical locations in Antwerp, Ghent, Liège, Bruges, and Brussels.
Age Restrictions
Mokobet Casino strictly enforces a minimum age requirement of 18+. We verify the identity of all our players upon registration to ensure compliance with legal standards. Please keep your login credentials secure and never share your account details with anyone, especially minors.
How can I set a deposit limit?
You can set your deposit limits directly in your account dashboard. You can lower your limits at any time with immediate effect, while increases are subject to a 24-hour cooling-off period.
Where can I find help if I am worried about my gambling?
You can contact our support team 24/7 via email or phone. For face-to-face support, you are welcome to visit any of our five physical branch locations in Belgium.
Is it possible to self-exclude?
Yes, we support responsible play. Please contact our customer support team to discuss the available options for managing your access to our services.